FAQ
Transparency is important to us. Here you will find answers to questions about our offer, booking, payment, changes and cancellations.
We are happy to answer your questions via email at welcome@chaletzugspitze.de
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How can I book Chalet Zugspitze? What are the advantages of booking directly on this website? Can I book Chalet Zugspitze and additionally the Lodge or Garden Apartment? How many people can live in Chalet Zugspitze or in the garden and lodge apartment? When can the chalet or the apartments be accessed or by when must the departure take place? Can the spa area be booked exclusively? Are towels for the spa area included? Which hygiene measures can we trust in?
Payment
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How much is the advance payment and when is it to be paid? How much is the deposit? When are payments due? What payment methods are available?